FAQ

We’ve said before that we’re a different kind of alarm company, and we are. Below, you’ll find the answers to some of our most frequently asked questions. If you’ve thought of one we haven’t, be sure to reach out to us in the comments below, email, or by phone.

Q: What are the special features that this system has that others do not?
A: We like to think our system is the most simple and easy-to-use option out there—a simple click of the remote, and it’s armed or disarmed. Plus:
  • It’s totally portable! By plugging it into any standard electrical outlet, your system is ready to arm.
  • The Challenger 9.0 protects all enclosed doors and windows, without the use of complicated contacts, motion detectors, or running wires through your walls.
  • We can even enable voice communication with emergency services via your phone line, and set up your system to monitor for buglary, fire, and medical emergency.

Q: What is required to get started?
A: Just reach out to us via an email or phone call; we’ll schedule a free in-home demonstration, so you can get a real idea of how this amazing system would work in your home, and get your questions answered by an expert. This system is not only for homes; the versatility of this alarm is ideal for apartments, condos, RVs and yachts.

Q: What is the minimum number of square feet required to install the system?
A: The portability and flexibility of this technology makes this system a great option for: homes, apartments, condos, RVs, and yachts. We can protect most environments up to 6,000 sq ft.

Q: I have a pet in my home, would it cause my system to not work?
A: No! Our system is 100% pet-friendly! While most systems require motion sensors to protect the interior of your home, which can be triggered by the normal movement of your pets, our system monitors for shockwaves in your home’s air. That means that your animals can go about their lives, and you don’t have to worry about them setting off your alarm.

Q: If I have to go out of town, would I be informed if my system goes off?
A: Yes! We keep your contact information on file, so that our monitoring station can reach out to you immediately in the event your alarm is triggered. Additionally, our trained operators can dispatch emergency services to your home, including police, fire, and EMTs.

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